CABLE OPERATOR MANAGEMENT SYSTEM

            Cable Operator Management System

Abstract

            Cable Operator Management System is integrated and automation software for cable operators. Cable operators will distribute TV channels to their customers for that they charge some money monthly.

            To maintain their customers and number of users this software provides automation. In this COM System they can main their staff member’s details and their customer details. By using this COM System they can divide their areas macro parts to micro parts. By using this system they can meet their business requirements. Cable Operators once they divided their areas into micro parts then they can assign their staff members to take care about their micro part areas.

            Cable operators they can maintain their staff members like collection boys, helpers and technicians. All the collection boys will have user id and password. At the end of the everyday they will login to the COM System they will feed their collection details and remarks.

            By using this COM System they can know about their equipment’s located on which areas. How many active / non active customers are there? All these details they can view it by using the reports. MIS reports were generated for the month of collections, expenses, pending amount, complaints area wise and date wise, month wise.                      

Existing system:

            The entire work cable operator used to maintain manually in books, vouchers, collection cards etc.

Proposed System:

            To automate entire operations of  the Cable Operator to maintain their customers list and collections. In this COM System they can maintain their staff member’s details and their customer details. By using this COM System they can divide their areas macro parts to micro parts. By using this system they can meet their business requirements. Cable Operators once they divided their areas into micro parts then they can assign their staff members to take care about their micro part areas.

            By using this COM System they can know about their equipment’s located on which areas. How many active / non active customers are there? All these details they can about it by using the reports. MIS reports were generated for the month of collections, expenses, pending amount, complaints area wise and date wise, month wise.

Scope:

To maintain entire operations of  the cable operator to be automated.

System Design:

                      COM System (COMS) is an integrated software deals with Cable Operators. Helps the Cable Operators manage their customers and provides the information about various channels. It makes easy to all operations of the Cable Operators and accurate.

Masters:

The information specified in the Master is regarded static, in the sense that it is “Permanent” or non-changing or stable. The updates are infrequent and may be regarded as permanently stored in the Database. The Master Group has functionality to View / Change.

The master pages will have access to administrator only.

1. Area Master   ----Cable Operators they will divide their areas macro parts to micro parts like huge area will be divided in to small areas, divisions. In this module admin will add areas and code numbers.
2. Employee Master ----Admin will add the staff and will provide the privileges as per the staff designation. All the staff members cannot access all the modules. He can add or delete the staff accounts.
3. Customer Master ---- Admin will add the new customers those who come in their areas and take new connection. Admin can add or delete the customers and they can view the entire customers list in area wise.
4. Monthly Charges ---- Admin will add or modify the monthly charges depends on the areas. Some areas they will charge more and some areas less depends on the channels they provide.

Transaction:

Transactions deal with dynamic or transient data. Transactions do not affect the MASTER Data. The TRANSACTION Group of functionality is as follows:

1. Collection Screen -- In this module Cable operators will generate the monthly wise collection statement for their particular areas and customer wise. They can generate the date to date collection statements. Staff wise collection statements and area wise statements will generate by using this module.
2.  Customer Status – Customer can take connection and remove connection due to various reasons at any point of time. Once is disconnected we make him inactive. We can change customer status any point of time.

Reports Module

            In this module we can generate the various MIS Reports to keep track of the revenue, customer statistics area wise, month wise, during the days and year wise etc.,

1. Area List
2. Employee List
3. Customer List
4. Collections Area wise
5. Total Collections
6. Collections between Dates
7. Customer A/c

             Software and Hardware REQUIREMENT:

Software Requirements:

           

            OPERATING SYSTEM       : WIN NT

            FRONT END                     :  VB.NET

            BUSINESS LOGIC            :  VB.NET                         

            DATABASE                      :  MS. Access

Hardware Requirements:

            PROCESSOR                                 :  P3 or HIGHER

           

ram                                               :  512MB

            HARD DISK                                  :   20GB